Yes, I live in a place that has spotty network. This somehow makes me an ideal user testing candidate, because if you can help me, you can help all your users.
Here is what happens to most of my social postings: I make a post. I hit the submit / post button. And wait. Nothing much happens… My post is yet not there in the public eye. Or so I gather from the page that has long stopped refreshing itself. I have tweeted a tweet twice, I have pinned a pin twice. I have even posted the same thing on Facebook twice. Once I realise my mistake I scramble to look less like an idiot and delete the repeated post! Maybe I am too paranoid about my posting as if millions are watching my every move. Well, this false sense of fame is a direct byproduct of social media!
But one such network is worried about their users reputation (understandably, since it’s their business) and that is LinkedIn!
I just posted something on Linkedin, and I wasn’t sure if I had really done that (again I have my network to thank). So I composed the entire post again (along with the appropriate link that I had to share. But something interesting happened! Take a look:
Don’t you love when such error messages start with “We are unable to…” as opposed to “You goofed up there, buddy!”
All it took for them to realise that I was repeating myself was the content of my post that matched exactly with a post that was made last! How hard is it technically? But to think about introducing this kind of error message is not commonplace. It goes to show that nothing is more important to Linked than stopping me from looking like an idiot and I thank them for that!
PS: As one of my observant friends pointed out, even twitter sports a similar functionality, but uses a more folksy language (Opps! You already tweeted that). Whereas G+ and Facebook couldn’t care less.